" I love airports. I’m fascinated by how an airport runs seamlessly as one huge well-oiled machine, and to watch how, when things go wrong, as they do all the time, all those little crises are fixed by people running around like the T-cells of a mammalian immune system dealing with infections before they have chance to get out of control. "

― Oliver Dowson , There's No Business Like International Business: Business Travel – But Not As You Know It