" As Anne Lamott said, “Expectations are resentments waiting to happen.” We have the tendency to visualize an entire scenario or conversation or outcome, and when things don’t go the way we’d imagined, disappointment can become resentment. This often happens when our expectations are based on outcomes we can’t control, like what other people think, what they feel, or how they’re going to react. "

― Brené Brown , Rising Strong: The Reckoning. The Rumble. The Revolution.