QUOTE : Cops coming and going, keyboards clicking, phones ringing. She looked haggard. Hard. She hadn't always, Vince figured. The worry lines bracketing her eyes, her mouth, the dry skin, the chapped lips, the sense that she really didn't give a damn what she looked like—those things had been strangers to her that first day. The day her kids hadn't come home from school. Now those lines, that hardness, had made themselves at home. It looked as if they planned to stay awhile. This shouldn't have