" The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanced, accepting, and empathetic to the needs and feelings of others. "

― Susan C. Young , The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact (The Art of First Impressions for Positive Impact, #3)