" The road to hell” (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustration, and disappointment. People can be earnest and well-meaning, but their words become hollow when actions do not follow their words. By setting good intentions and taking deliberate action to back intentions up, you can transform your results. "

― Susan C. Young , The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact (The Art of First Impressions for Positive Impact, #4)