" Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer! "

― Susan C. Young , The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact(The Art of First Impressions for Positive Impact, #5)