" Helpfiles are traditionally outnumbered by no-help files, which superficially resemble a helpfile in form but not in content because they don't actually tell you anything you don't already know, or they answer every question except the one you're asking, or you open them and a giant animated paper clip leaps out and cheerfully asks where you want to go today. And wikis are worse. "

― Cory Doctorow , The Rapture of the Nerds