" Power, actual, real power, well, is held by a tiny minority, but not exercising power does not mean that you cannot have authority, and there is always steerability. Influencing is achieved not by remaining silent, but by suggesting ideas and exposing inefficiencies. "
― , Analyze, Act, Advance: Reflections and Cutting-Edge Strategies to Build in Your Life, Your Family, Your Organization, and Your Community a Virtuous Cycle of Hope, Innovation, Renewal, and Continuous Improvement