" Successful people are not afraid to ask themselves tough questions and then go deep to get the answers. Unsuccessful people avoid the tough questions, and if they come across one, either they won't answer it or they avoid it. Of course, it's not enough to pose good questions, which is why successful people are also good listeners. Most people tend to be so busy formulating their next statement that they hear very little of what is said to them. "

― , The Power of One Thing: How to Intentionally Change Your Life