" another important function of the learning level of the pyramid is that it keeps reminding us that we might be mistaken in our views and opinions. Maybe an objective I’ve been insisting upon at work is unwise, for example. Or maybe a strategy I’ve been taking with my child is hurtful. Or maybe the lesson structure we had planned isn’t working, and so on. The learning level of the pyramid keeps inviting us toward humility. It reminds us that the person or group we wish would change may not be the only one who needs to change! It continually invites us to hone our views and opinions. "
― The Arbinger Institute , The Anatomy of Peace: Resolving the Heart of Conflict