" Lady Jakabitus is a genuinely decent person. Not every Master of Formalities is so lucky. I hope you don’t learn that the hard way when you move on to your own assignment. My point is: the people we deal with have real power. Those kinds of people don’t react well to being told that they can’t do things. If you tell the ruler of a world that she can’t do something, she may well do it just to show everyone, including herself, that she can. "
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