" Two things struck me about Jimmy. First, he spoke in an unvarying monotone. His emotions were flatline. He sounded like he was reading from a telemarketing script. This dull litany of grievance was scarier than outright anger. At one point I asked him, “Are you angry?” (I was inviting him to say the obvious, let it come out of his own mouth. "

― David A. Powlison , Good and Angry: Redeeming Anger, Irritation, Complaining, and Bitterness