" This would require a near-perfect apology. According to my mother, the cornerstone of a proper apology is taking responsibility, and the capstone is naming the transgression. Contrition must be felt and conveyed. Finally, apologies are better served plain, hold the rationalizations. In other words, I’m sorry should be followed by a pause or period, not by but and never by you. Trouble is, by the time you’re in kindergarten, I’m sorry has been delivered so many times in so many tones, with so many intentions, followed by so much defensive blathering, it could mean anything from I wish I hadn’t started this to I want this to end to Jeez Louise, all right already, what are you getting so upset about? That’s why I prefer I was wrong. It’s harder to say. It’s singular in meaning. And it reeks of humility. "
― Kelly Corrigan , Tell Me More: Stories about the 12 Hardest Things I'm Learning to Say