" A man unknowingly hurts his partner by speaking in an uncaring manner and then goes on to explain why she should not be upset. He mistakenly assumes she is resisting the content of his point of view, when really his unloving delivery is what upsets her. Because he does not understand her reaction, he focuses more on explaining the merit of what he is saying instead of correcting the way he is saying it. He has no idea that he is starting an argument; he thinks she is arguing with him. He defends his point of view while she defends herself from his sharpened expressions, which are hurtful to her. "

― John Gray , Men Are from Mars, Women Are from Venus