" This small moment, mentioned by Warden Høidal in passing during a series of much longer and more detailed conversations, differentiates our system from that of others. It doesn’t work to meet hard with hard. Instead we will meet hard with soft. The focus is no longer on payback and retribution, on making the criminal suffer. Instead the focus is aligned with what will work, with what will reduce crime and diminish violence, with what will increase the safety of the communities and thus the nation. "

― Christine Montross , Waiting for an Echo: The Madness of American Incarceration