" A decent signal an industry is vulnerable is the presence of pseudo innovation—the addition of features that add no real value to the product; membership clubs that don’t deliver any real savings or convenience; movie theaters whose online ordering is more of a hassle than buying the ticket at the venue; colleges investing in luxury accommodations instead of educational resources. Those are the home remedies of a management team that knows the patient requires surgery but doesn’t want to endure real cost and pain. "

― Scott Galloway , Post Corona: From Crisis to Opportunity