" Every human is just as human as you are. They, like you, want—perhaps even need—to be acknowledged. They came from somewhere and are going somewhere, too. They did not begin existing at the moment you heard their stupid ringtone on the bus and the even more irritating conversation that followed. Nor will they cease to exist, dissolving like sidewalk chalk in the rain, once they are out of your earshot. "

― Kelly Williams Brown , Gracious: A Practical Primer on Charm, Tact, and Unsinkable Strength