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" Ask people about their mobile phone, their Sky+, their broadband connection … goods which would have seemed miraculous to our grandparents … and within a minute or so you’ll be listening to morose complaints about the monthly bill. "

Rory Sutherland , Rory Sutherland: The Wiki Man


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Rory Sutherland quote : Ask people about their mobile phone, their Sky+, their broadband connection … goods which would have seemed miraculous to our grandparents … and within a minute or so you’ll be listening to morose complaints about the monthly bill.