QUOTE : For several stomach-twisting moments, she ran through her list of presocialization reminders: think before you talk (anything and everything can be an insult to someone; when in doubt, say nothing), be nice, sitting on your hands prevents fidgeting and feels good, make eye contact, smile (no teeth, that’s scary), don’t start thinking about work, don’t let yourself talk about work (no one wants to hear about it), please and thank you, apologize with feeling.