" People failed to see what the world was telling them when that message wasn’t one they wanted to hear. They liked being the rulers of their environment. When the environment knew more than they did—well, that was no good at all. Here was the cruel truth: we humans too often think ourselves in firm control when we are really playing by the rules of chance. "

― Maria Konnikova , The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win