" As Amy Edmondson of Harvard Business School has put it: “Learning from failure is anything but straightforward. The attitudes and activities required to effectively detect and analyze failures are in short supply in most companies, and the need for context-specific learning strategies is underappreciated. Organizations need new and better ways to go beyond lessons that are superficial. "
― Matthew Syed , Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do