" The problem is not that the information doesn’t exist; rather, it is the way it is formatted. As Atul Gawande, a doctor and author, puts it: The reason . . . is not usually laziness or unwillingness. The reason is more often that the necessary knowledge has not been translated into a simple, usable and systematic form. If the only thing people did in aviation was issue dense, pages-long bulletins . . . it would be like subjecting pilots to the same deluge of almost 700,000 medical journal articles per year that clinicians must contend with. The information would be unmanageable. Instead . . . crash investigators [distill] the information into its practical essence.30 "
― Matthew Syed , Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
![Matthew Syed quote : The problem is not that the information doesn’t exist; rather, it is the way it is formatted. As Atul Gawande, a doctor and author, puts it: The reason . . . is not usually laziness or unwillingness. The reason is more often that the necessary knowledge has not been translated into a simple, usable and systematic form. If the only thing people did in aviation was issue dense, pages-long bulletins . . . it would be like subjecting pilots to the same deluge of almost 700,000 medical journal articles per year that clinicians must contend with. The information would be unmanageable. Instead . . . crash investigators [distill] the information into its practical essence.30](/image/2515000.jpg)