" Knowing someone’s name meant knowing that the other person was a human being and not “the enemy.” Knowing someone’s name transformed him into a unique and special individual, with a past and a future, with ancestors and possibly descendants, a person who has known triumphs and failures. People are their names; they’re proud of them; they repeat them thousands of times in their lifetime and identify with them. It’s the first word they learn after “Daddy” and “Mummy. "