" ...someone who doesn’t say please or thank you or smile when you’d expect him to and thinks ‘How are you?’ means ‘How are you?’ and stands too close to people when he talks and never tells them, ‘I think maybe perhaps such-and-such,’ but always, flat-out, ‘You are wrong,’ and ‘This is bad,’ and ‘She is stupid’; no shades of gray, all black and white and ‘What I say goes.’  "

― Anne Tyler , Vinegar Girl