" But then the Hispanic guy spoke. Maybe a heartfelt statement, full of apology and contrition, full of promises of future reform, and likely polite, and certainly short, but apparently there was something in it the fat man wanted to either rebut or comment on further, because he settled back down, amid much asynchronous wobbling and shaking, and he started talking again. "

― Lee Child , Make Me (Jack Reacher, #20)