" The world turns on million-to-one chances.” “We’re supposed to be completely invisible,” the motel clerk said. “Aren’t we? Isn’t that what we pay for?” “You don’t pay for it. I pay for it.” The store went quiet again, until the spare-parts guy picked it up. He said, “OK, isn’t that what you pay for?” “Yes, it is. And more. I pay for assistance as and when I need it. Like the Triple-A. All part of the service. "
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