" And then he heard an answer. A voice said, “Yes?” It was a man’s voice, from a big chest and a thick neck, but the syllable was snatched at and the full boom was bitten back short, because of breathy haste and enthusiasm. And anticipation. Like a gulp or a gasp. This guy had caller ID, and he wanted Hackett’s news, and he wanted it bad, and he wanted it right then. That was clear. So the celebrations could begin, presumably. Reacher said, “This is not Hackett.” The voice paused, and said, “I see.” “This is Jack Reacher.” No answer. “Hackett got McCann, but he didn’t get us. In fact we got him. He was good, but not good enough.” The voice said, “Where is Hackett now? "

― Lee Child , Make Me (Jack Reacher, #20)