QUOTE : I once was waiting for a bus on a very hot humid day in New York City in August, it’s the kind of day, I don’t know about London, but in New York we have a rather invisible balloon around us, we’re feeling a little prickly it says “Don’t talk to me, don’t touch me” and my balloon intact and the bus pulls up, get on with my balloon and the bus driver did something quite surprising, he actually spoke to me, he said: how has your day been? I was shocked but I sat down taking most of my bubble with me, then I realized this bus driver is carrying a conversation with everyone on the bus, “you’re looking for suits, you know there’s a great sale over here, and did you hear about the Monnet exhibit on the left”, on and on like that and then people would get off the bus and he’d say to them “I hope the rest of your day is really wonderful”. That man was an urban Saint. He transformed anyone on the bus. He was sending ripples of good feeling through a city that sorely needed it and I think the bottom line is you don’t have to go to the Himalayas for decades, we all can do that in our lives if we pay attention.