" Because it’s based on what people need. When people come here, everything in their life is bad, but that’s not the problem. The problem is, they think it always will be. They can’t see anything new and different down the road. People can bear almost any amount of pain if they think there’s an end to it. So suddenly something happens that they never could have imagined: a daft old man invites them in for a nice hearty meal. It’s not the man or the meal that convinces them. It’s that they forgot how at any moment something can always happen that you never expected. Something better. Once they remember that, it’s a whole new ball game.” I "

― Catherine Ryan Hyde , Ask Him Why