" A little? I’m superimpatient,” said Serge. “But trying to improve. That’s the whole problem with society: We detect countless faults in others, but never work on ourselves. And behavior in long lines brings out the worst. Take the nicest people you’d ever meet, stick them in an ultralong line that’s moving like molasses, and it’s as if they were bitten by a werewolf. Some sweet old lady who volunteers to read to the blind: ‘Look at this dickhead with eleven items in the express lane.’ Supermarkets bring out the worst. "

― Tim Dorsey , The Riptide Ultra-Glide (Serge Storms, #16)