" You fuckin’ guys! You have no idea what it’s like on this side of the little paper smock. You ever been in one of those managed-care Sam’s Clubs? You can’t just let your fingers do the walking. Then I read this article, and I almost hemorrhaged when I found out there are medical seminars teaching doctors how to manipulate a patient’s wait—they’ve actually done cost studies on how long people will tolerate the lobby, when to move them to the examining room, and how long they’ll wait there. Which is longer than you’d expect because, after all, ho! ho!—you’re in The Room! Then they instruct doctors to chop up the wait some more by sending in the nurses for blood pressure and other tap dancing. And you’re thinking, Hey, foolish to leave now—this is almost like actual treatment! "

― Tim Dorsey , Cadillac Beach (Serge Storms, #6)