" We circled around and came in from the northwest.” I lifted my wrist to show him the compass on my watch band, although I hoped that, being the pilot, he knew we’d approached from the northwest. “I was looking out the window. I saw a woman running down the street. There was a pack of dogs after her and a guy with a switchblade down the street in the direction she was running.”
“Ma’am,” he said, still very patiently. I reached out and took a fistful of his shirt. Actually, at the last moment, I grabbed the air in front of his shirt. I didn’t think security could throw me out of the airport for grabbing air in a threatening fashion, not even in this post-9/11 age.
“Don’t ma’am me . . . "

― C.E. Murphy , Urban Shaman (Walker Papers, #1)