" ASSUMING POSITIVE INTENT AND keeping a marriage diary are two examples of what psychologists call “considering the opposite.” I think my spouse is selfish—but perhaps I should keep track of situations where he’s looking out for me. I think my colleague is being rude and abrupt—but what if he’s not being abrupt and is just trying to respect my time? (Oops, and what if he thinks I’m disrespecting his time when I try to chat?) This simple technique of considering the opposite has been shown, across multiple studies, to reduce many otherwise thorny cognitive biases. "

― Chip Heath , Decisive: How to Make Better Choices in Life and Work