QUOTE : And then I had to trust in the universal language of a smile. Jacob had told me to smile at all the starers, that ultimate act of disarming. As he said, it was the reason why so many doctors gave their time to perform cleft palate and cleft lip surgeries. Smiles biologically bonded mothers to their babies, kicked in their mothering instinct. Fix the smile, save the child. So I bet on it now. I smiled.