QUOTE : There is no need for this ‘fluid situation,’ as you say,” he said. “The system only works if we catch the guy,” Ballard said. “Don’t you see? Stopping the card from being used is only part of it. That protects your corporate client. It doesn’t protect Mrs. Lantana, who had someone inside her house.” “I am sorry,” the supervisor said. “I cannot help you without documentation from the courts. It is our protocol.” “What is your name?” “My name is Irfan.” “Where are you, Irfan?” “How do you mean?” “Are you in Mumbai? Delhi? Where?” “I am in Mumbai, yes.” “And that’s why you don’t give a shit. Because this guy’s never going to come into your house and steal your wallet in Mumbai. Thanks very much.” She stepped back into the kitchen and hung up the phone before the useless supervisor could respond.