" Who’s your training officer?” “Officer Smith, ma’am.” “I’m not your mother. Don’t call me ma’am.” “Sorry, ma’am. I mean—” “You’re in good hands with Smitty. He’s cool. You guys get an ID on the vic?” “No, there was no purse or anything but we were trying to talk to her while we were waiting on the paramedics. She was in and out, not making a lot of sense. Sounded like she said her name was Ramona.” “She say anything else?” “Yeah, she said ‘the upside-down house.’” “‘ The upside-down house’?” “That’s what she said. Officer Smith asked if she knew her attacker and she said no. He asked where she was attacked and she said ‘the upside-down house.’ Like I said, she wasn’t making a lot of sense. "

― Michael Connelly , The Late Show (Renée Ballard, #1; Harry Bosch Universe, #29)