" Not all residents could stand the pressure. One was simply unable to accept blame or responsibility. He was a talented surgeon, but he could not admit when he'd made a mistake. I sat with him one day in the lounge as he begged me to help him save his career. "All you have to do," I said, "is look me in the eye and say "I'm sorry. What happened is my fault, and I won't let it happen again. " "But it was the nurse who---" "No. You have to be able to say it and mean it. Try again." "But---." "No. Say it." This went on for an hour before I knew he was doomed. "

― Paul Kalanithi , When Breath Becomes Air