QUOTE : Prepare yourself for the meeting by thinking of three specific, legitimate ways in which the other person may be disappointed or frustrated with you. For instance: Tina thinks I always give her the least interesting projects. She’s probably frustrated because I didn’t give her a big enough budget to get the equipment she’d like. And she’s probably mad because she inherited lots of problems created by the last person in her job, and sometimes I blame her for them. It doesn’t matter how frustrated or disappointed you are; set all of your own issues to one side, and think like the other person.