" The officers weren’t parked on a street corner, eating doughnuts. They were in constant motion. Police officers are no different from the rest of us. They want to feel that their efforts are important, that what they do matters, that their hard work will be rewarded. What happened in District 144 provided exactly what the profession of law enforcement had been searching for: validation. "
― Malcolm Gladwell , Talking to Strangers: What We Should Know About the People We Don’t Know