" We think we can transform the stranger, without cost or sacrifice, into the familiar and the known, and we can’t. What should we do? We could start by no longer penalizing one another for defaulting to truth. If you are a parent whose child was abused by a stranger—even if you were in the room—that does not make you a bad parent. And if you are a university president and you do not jump to the worst-case scenario when given a murky report about one of your employees, that doesn’t make you a criminal. To assume the best about another is the trait that has created modern society. "
― Malcolm Gladwell , Talking to Strangers: What We Should Know About the People We Don’t Know