QUOTE : Keep in mind that talking too much is a type of overpresence that grates and reveals weakness. Silence is a form of absence and withdrawal that draws attention; it spells self-control and power; when you do talk, it has a greater effect. In a similar fashion, if you commit a mistake, do not overexplain and overapologize. You make it clear you accept responsibility and are accountable for any failures, and then you move on. Your contrition should be relatively quiet; your subsequent actions will show you have learned the lesson. Avoid appearing defensive and whiny if attacked. You are above that.