" Hard and cruel though it may seem," said the Cardinal, " yet we, who hold our high office as keepers and watchmen to the story, may tell you, verily, that to its human characters there is salvation in nothing else in the universe. If you tell them -- you compassionate and accommodating human readers -- that they may bring their distress and anguish before any other authority, you will be cruelly deceiving and mocking them. For within our whole universe the story only has authority to answer that cry of heart of its characters, that one cry of heart of each of them: 'Who am I? "