" WHAT MAKES A GOOD LISTENER? 1. Not interrupting. 2. Showing that you empathize: not criticizing, arguing, or patronizing. 3. Establishing a physical sense of closeness without invading personal space. 4. Observing body language and letting yours show you are not distracted but attentive. 5. Offering your own self-disclosures, but not too many, or too soon. 6. Understanding the context of the other person’s life. 7. Listening from all four levels: body, mind, heart, and soul. "

― Deepak Chopra , The Soul of Leadership: Unlocking Your Potential for Greatness