" And sure enough,the youth in question was not his usual dapper self. His face was puffy, his eyes red and wild; his shirt(distressingly unbuttoned)hung over his trousers in sloppy fashion. All very out of charactar: Mandrake was normally defined by his rigid self-control. Somthing seemed to have stripped all that away.
Well, the poor lad was emotionally brittle.He needed sympathetic handling.
"You're a mess," I sneered "You've lost it big time. What's happened? All the guilt and self-loathing suddenly get to you? It can't just be that someone else called me, surly? "

― Jonathan Stroud , The Bartimaeus Trilogy Boxed Set (Bartimaeus, #1-3)