QUOTE : Like toddlers and tyrants, we are quick to take our own stories for the infallible truth, and to dismiss as wrongheaded or wicked anyone who disagrees. These tendencies are most troubling for the way they fuel animosity and conflict. But they are also troubling because they make it extremely difficult to accept our own fallibility. If we assume that people who are wrong are ignorant, or idiotic, or evil - well, small wonder that we prefer not to confront the possibility of error in ourselves. (p.110)