" It’s difficult to overstate the enormity of this problem—it affects every organization, independent of the industry we operate in, the size of our organization, whether we are profit or non-profit. Now more than ever, how technology work is managed and performed predicts whether our organizations will win in the marketplace, or even survive. "

― Gene Kim , The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations