" Use Self-Talk for Managing Your Own Anger • I’ll focus on dealing with the problem and stay calm. • This isn’t about proving that I am right and they are wrong. I don’t have to “win” this, I have to manage it. • I need to keep reminding myself about what the ultimate goal is here. • This isn’t a disaster, it’s a small problem to be solved. "

― , Difficult Personalities: A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)