" The good news is that there are things we can do right now to restore civility. But it starts with a personal choice to change bad habits - being more congenial, communicating better, anticipating concerns; the following are all ways to improve every aspect of life - personal relationships, friendships, families, bosses, and dealing with your crazy uncle (everyone has one - ours is called Uncle Bob). "

― Dana Perino , And the Good News Is...: Lessons and Advice from the Bright Side