" • R&D is vital. • Invest in success: sound business principles also are good principles for responsible charitable investing. • Focus on your passions. • Investigate the best practices of those in the field to determine what works. • Create a prototype to test new approaches. • Record the process. • Document the findings. • Tweak the methods. • Replicate successes. "

― Robert D. Lupton , Toxic Charity: How Churches and Charities Hurt Those They Help (And How to Reverse It)