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" Terrified executives saw that they had a simple choice: convince consumers that your brand stands for Something Important - and thus that buying your merchandise is not just crass materialism, but something closer to an artistic statement - or fall into a price-cutting bloodbath with the generics. "

Taylor Clark , Starbucked: A Double Tall Tale of Caffeine, Commerce, and Culture


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Taylor Clark quote : Terrified executives saw that they had a simple choice: convince consumers that your brand stands for Something Important - and thus that buying your merchandise is not just crass materialism, but something closer to an artistic statement - or fall into a price-cutting bloodbath with the generics.